Answered By: Lori Micho
Last Updated: Jan 07, 2019     Views: 13

To convert the document to a format that will open:

  1. Right click on the attachment in the email message.
  2. Chose the Save Target As option.
  3. Change the .zip extension of the file to .docx (or .xlsx).
  4. Change the file pull down menu option to All Files.
  5. Save the file on the desktop.
  6. Double-click the file on the desktop. It should open in word (or excel).

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